Denis Rivard

Denis Rivard, President


Denis Rivard has accumulated 33 years of experience as a licensed adjuster in Canada and has managed various National and Provincial programs. The last 22 years have been devoted mainly to Professional Liability programs. This involved managing the single largest E&O program in Canada, which contained 44,000 members.

Denis began his career with the Manitoba Public Insurance Corporation, working in their general lines division. Six years later he became the Claims Manager for the Winnipeg operation of the General Accident Assurance Company (today known as Aviva). After five years, Denis became an independent adjuster and joined the firm of Leonard French & Co. Ltd., eventually becoming a partner and President of that company. The firm was sold to SCM ClaimsPro where Denis acted in the capacity of Vice-President in the Programs division.

Denis has developed a deep understanding of what is required to make a program successful.

Currently Denis is President of Centra Claims Management Inc.


Following are Programs that have been managed by Denis Rivard.

  • RECO – Real Estate E&O for the Province of Ontario that has 44,000 members

  • APPRAISAL INSTITUTE OF CANADA – National E&O program of real estate appraisers which has 5,000 members

  • REIA – Real Estate E&O for a cluster of 5 provinces that contains 6,000 members

  • AGRICORE UNITED – National general liability program for an agricultural concern.

  • NORTHWEST COMPANY – National general liability program for all locations in Canada including several locations in remote areas of Alaska.

  • INVESTORS GROUP – National E&O program involving financial planners.

  • ADVOCIS PROTECTION ASSOCIATION – National E&O program for financial planners containing approximately 5,000 members

  • CANGENE CORPORATION – North American in scope. Cangene is a pharmaceutical manufacturer and developer


Through many years, Denis has perfected the art of tel-adjusting claims across Canada from a central location. Operating from a relatively low cost base in Winnipeg, we are able to offer reasonable rates to our clients.

Our adjusters are in fact LAWYERS with at least 10 years experience. Most came from private practice.

Denis is also very conversant with on line Claims Management software applications and has worked with many clients to develop meaningful data with a view to loss prevention and risk management.