Laureen Lu

Laureen A. Lu LL.B., Vice-President

Laureen Lu provides third party administration, claims adjustment, litigation management, and risk management services for Centra Claims Management Inc. Her experience is in professional liability errors and omissions claims as well as general liability claims. She has investigated and managed claims for a variety of professionals including real estate appraisers, real estate agents, financial advisors and accountants.

Ms. Lu handles matters which range from the simple and straight-forward to ones which involve a variety of insurance coverage issues; and claims which range from Small Claims actions to multi-million dollar litigation. She understands how to achieve practical solutions and at the same time has the ability to appreciate and serve the needs of the various claims stakeholders involved, from the insurer to the insured.

She administers insurance programs for self-insured professional associations. In this function, she assists the association and its members as well as insurers and brokers with respect to the various needs of the program. These needs include data management and structuring procedures as well as addressing risk management concerns.

Ms. Lu provides advice and guidance in the areas of risk management and claims prevention. She assesses and identifies areas and issues which cause greater risk and problems to the clients, both in frequency and severity of claims. She works with her clients to develop educational and claims prevention materials.

She also provides advice and guidance on policy construction and wording as well as on policy interpretation.

In a separate capacity from Centra Claims Management Inc., Ms. Lu also carries on the practice of law under the name LF Legal Services. In this role, she provides services as defence counsel to insurers.


  • University of Western Ontario (B.A., 1987)
  • University of Manitoba (1988)
  • University of Manitoba (LL.B., 1991)
  • Called to the Province of Manitoba Bar 1992